Register a practice

Defines HIPAA business associate responsibilities between Meduvo Health and the registering practice.

• The practice authorizes Meduvo Health to create, receive, maintain, and transmit protected health information only for permitted care coordination, implementation, support, billing-readiness, and compliance purposes.
• Both parties agree to use reasonable administrative, physical, and technical safeguards for protected health information and to report suspected privacy or security incidents through the designated compliance contacts.
• Meduvo Health will make required business associate records available for inspection, return or destroy protected health information when required, and ensure approved subcontractors accept substantially similar obligations.

Sets the standard service relationship for Meduvo Health platform access, implementation, support, and operational use.

• Meduvo Health will provide access to the platform and related onboarding support according to the practice configuration, active subscription, and approved implementation plan.
• The practice is responsible for accurate registration information, staff account oversight, patient-care decisions, and use of the platform in accordance with applicable laws and organizational policies.
• Either party may pause or terminate access when required for security, non-payment, misuse, regulatory risk, or another material breach described in the applicable order or written notice.

Documents baseline security obligations for accounts, access, incident response, and protected data handling.

• The practice will assign named users only, keep credentials confidential, remove access promptly when workforce members leave or change roles, and notify Meduvo Health of suspected account compromise.
• Meduvo Health will maintain access controls, audit logging, encryption where appropriate, backup practices, and monitoring processes designed to protect tenant data.
• Both parties will cooperate on security investigations, corrective actions, and reasonable evidence requests connected to platform use or protected health information.

Covers permitted data use, processing limits, retention, and reporting for practice data submitted to Meduvo Health.

• Meduvo Health may process practice data to deliver services, maintain security, support users, improve reliability, and satisfy legal or contractual obligations.
• Meduvo Health will not sell practice data or use protected health information for unrelated advertising or marketing without required authorization.
• The practice will provide only information it is permitted to disclose and will avoid submitting unnecessary sensitive information through public or non-secure channels.

Establishes the standard onboarding responsibilities for practice setup, configuration, staff readiness, and launch preparation.

• The practice will provide timely operational contacts, practice details, staff lists, billing inputs, and workflow decisions needed to complete implementation.
• Meduvo Health will configure onboarding tasks, assist with readiness review, and coordinate launch activities based on the information submitted during registration and setup.
• Go-live timing depends on complete information, verified agreements, required staff setup, and any integration or psychiatric consultant dependencies identified during registration.

Defines standard billing-readiness support, claim-preparation responsibilities, and required practice billing information.

• Meduvo Health may help organize Collaborative Care documentation, monthly readiness status, and claim-preparation data based on information available in the platform.
• The practice remains responsible for payer enrollment, billing provider accuracy, coding decisions, claim submission authorization, and compliance with payer and government program rules.
• Billing support cannot guarantee reimbursement, and the practice must review claim-ready outputs before submission or export.

Confirms the registering person has authority to bind the practice and that submitted organization details are accurate.

• The signer attests that they are authorized to register the practice, submit onboarding information, and electronically sign these standard agreements for the organization.
• The practice information, contact details, location details, EHR status, staffing estimates, and implementation notes submitted during registration are accurate to the signer's knowledge.
• The practice will notify Meduvo Health if any registration information materially changes before activation.