Psychiatric consultant and care team reviewing a collaborative care case

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Meduvo is a collaborative care operations platform for clinics running screening, registry review, care-team handoff, psychiatric consultation, documentation, outcomes, and billing-readiness workflows.

The platform supports PCPs, behavioral health care managers, psychiatric consultants, clinic administrators, and patients participating in approved clinic workflows.

No. Meduvo supports care coordination and operational documentation, but clinics and licensed professionals remain responsible for diagnosis, treatment, safety planning, consent, and follow-up.

No. A practice is created in pending review first. A Meduvo SuperAdmin must verify the signed agreement records and compliance readiness before PHI access is opened.

The intake collects the practice and legal business names, primary contact information, main location, authorized representative details, and an electronic signature for the standard agreement package.

No. The public intake establishes the practice and signed agreement record. Operational configuration, staffing coverage, and implementation details are completed during onboarding after review.

Authorized clinic users can register patients, assign assessments, launch kiosk sessions, or guide patients through supported app and web workflows depending on the clinic setup.

Critical responses are surfaced inside the authorized provider workflow for acknowledgement and follow-up. Each clinic remains responsible for its clinical response, escalation policy, and emergency procedures.

The psychiatric consultant reviews assigned collaborative care cases and routes recommendations back through the treating PCP and behavioral health care manager rather than creating a separate patient channel.

Meduvo tracks consent state, time logs, documentation gaps, outcomes, and claim-readiness indicators. Clinics remain responsible for billing decisions and payer-specific requirements.

Authorized users can record qualifying care activity and review accumulated time alongside the documentation needed for billing-readiness decisions. The clinic determines what time is billable.

No. Claim readiness indicates that configured workflow requirements appear complete; it is not a coverage or reimbursement guarantee. Practices must confirm coding and payer rules.

No. Patients should contact their clinic or care team for medical questions. For urgent safety concerns, patients should use local emergency or crisis resources.

No. The public contact form is for general product, onboarding, privacy, and security questions only. Existing clinics should use approved secure channels for patient-specific information.

New practices can submit the intake form. Existing users can sign in to the secure portal, and general privacy, security, or onboarding questions can be sent through the contact page.

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Send a general inquiry to Meduvo, or begin practice intake when your team is ready. Do not include PHI in public messages.