Meduvo Health collaborative care journey

Step 01 / 06 Arrival & intake

A welcoming check-in opens one connected record.

The front-desk care coordinator confirms the visit and keeps intake moving without breaking the patient experience.

Step 02 / 06 PCP review

The PCP sees screening results during the visit.

Clinical context is ready when the conversation begins, so concerns can become a coordinated next step immediately.

Step 03 / 06 Warm handoff

The patient meets the BHCM before leaving the clinic.

A human introduction replaces a cold referral and carries primary care context into behavioral health care.

Step 04 / 06 Shared care goals

Patient and BHCM turn priorities into a practical plan.

Goals, follow-ups, screenings, and encounter time stay connected to the same episode of care.

Step 05 / 06 Psychiatric review

Specialist guidance reaches the team with full context.

The consulting psychiatrist reviews progress with the BHCM and sends focused recommendations back to primary care.

Step 06 / 06 Planned discharge

Progress closes with a clear plan for what comes next.

The patient leaves collaborative care with reviewed outcomes, relapse-prevention steps, and continued PCP support.

What Meduvo Connects

One workflow for the work your care team already owns.

Instead of treating screening, behavioral health follow-up, psychiatric review, outcomes, and documentation as separate tasks, Meduvo connects them around one shared patient record and a clear next action.

1

Identify

Capture screening results and surface the information the care team needs to decide what happens next.

2

Coordinate

Give PCPs, BHCMs, and psychiatric consultants the context they need for the work they own.

3

Follow

Track care activity, patient progress, outcomes, and unresolved next steps.

4

Prepare

Bring care activity, time, consent, outcomes, and supporting documentation into a reviewable billing-readiness record.

Care Journey Preview

From screening to follow-up, every step has an owner.

1

Screen and identify

Identify patients who may benefit from collaborative care.

2

Engage and connect

Connect the patient to the BHCM with relevant context carried forward.

3

Assess and plan

Document assessment, goals, care activity, and follow-up.

4

Review and adjust

Bring psychiatric consultation into the same care-team workflow when appropriate.

Psychiatric Consultation

Give consultants the context they need to review efficiently.

Meduvo organizes relevant screening, care-plan, outcome, and BHCM context so the consultant can focus on review and recommendations.

Billing Readiness

Make supporting care activity easier to review.

Meduvo organizes collaborative-care activity, time, consent, outcomes, and documentation into a reviewable billing-readiness record.

Your practice remains responsible for coding, payer requirements, determining billable services, claim submission, and reimbursement decisions. Readiness does not guarantee coverage or payment.

One Patient Story. Role-Specific Work.

Primary Care Provider

See screening results, behavioral health progress, recommendations, and follow-up signals.

Behavioral Health Care Manager

Manage the caseload, care activity, outcomes, follow-up, and psychiatric-review preparation.

Psychiatric Consultant

Review prioritized patient context and return recommendations to the care team.

Clinic Administrator

Monitor operational progress, documentation completeness, and billing-readiness status.

Why Meduvo

Clear ownership

See who owns the current task and what happens next.

Shared context

Keep outcomes, activity, recommendations, and follow-up connected.

Visible progress

Identify completed work and unresolved needs.

Reviewable evidence

Keep supporting documentation organized for authorized review.

Questions

A few things people ask first.

Clear answers on collaborative care, onboarding, billing, and the patient experience.

No. Clinical decisions remain with appropriately qualified care professionals.

No. It is an operational indicator and does not guarantee payer coverage or reimbursement.

No. Do not submit protected health information through public website forms.

Ready to evaluate Meduvo for your practice?

Start with a practice intake so our team can understand your organization and guide the next onboarding step.

PCP BHCM Psychiatrist Clinic Admin Patient